Motorhome Flex Rates
NEW ZEALAND
Campervans and Motorhomes
Valid 1 April 2011 to 31 March 2012

Summary of Rental Conditions
This document contains a brief summary of our rental conditions. The full details of our rental contract do apply. Rates quoted are in New Zealand dollars.
Rental Charges
Rentals are charged per calendar day.
Long Term Discounts
21-34 days ¡V 5% off above rates
35-49 days - 10% off above rates
50+ days - 15% off above rates
These discounts do not apply to the Inclusive component
Multiple rentals are eligible for the long-term discount
There are no further long-term discounts available on Flex Rates
Early Bird Discount
An Early Bird discount of 5% off the daily rental rate will apply to rentals that commence 180 days after the date of booking. This discount does not apply to the Inclusive component. The Early Bird discount can be combined with long term discounts. The Early Bird discount does not apply for pickups between September 1 ¡V October 31 2011.
Booking Amendments
If you wish to make any changes to your booking the booking will be calculated by using either the
original flex rate or the flex rate that is valid at the time of the booking change, depending on
whichever rate is higher. There are no exceptions to this rule. The following situations are
classified as booking alterations:
- Change of date for vehicle pick-up or drop-off
- Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category
- Name change
If you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex
rate is used that applied on the day when you made your original booking. If you extend by 3 days
or more, the booking change rule applies as outlined above.
If an amendment is made to the rental dates within 14 days of collection, no refund will be made if
the length of hire is shortened (that is; the rental will be charged at the number of days originally
booked). A relocation fee may apply if the collection or return location is amended within 14 days
of vehicle pick up or if notification occurs during the hire.
Inclusive Rates
Add NZ$62.50 per day. The maximum amount payable per rental segment for an Inclusive Rate is $3,115 Net ¡V i.e. 50 days rental.
The Inclusive Rate includes: VIP Cover, Unlimited Kilometres, One Way Rental Fee, Diesel Tax Recovery Fee, 15% GST, Complimentary Airport Transfers, Personal Kits, Kitchen Kit, Apollo Welcome Pack, Pre-Hire Cleaning Fees, Vehicle Consultation Fee, 24hr Roadside Assistance, Extra
Driver Fees, Maps and Camp Ground Guides, One Way Rental Fee, LP Gas Refill Fee, Snow Chains (on request), Camp Chairs and Table and Baby or Booster Seats (on request).
Branches
Apollo has branches in Auckland and Christchurch. Branches are open seven days a week, 8am to 4:30pm. Branches will be closed Christmas Day, New Years Day and Good Friday.
Transfer
Vehicles must be collected and returned to our branches (not airports). A transfer to the Apollo branch from the Airport and vice versa is provided free of charge.
Taxes
Our rates include GST of 15%.
Diesel Tax Recovery Fee
The Diesel Tax Recovery Fee will be calculated and collected on return of the vehicle based on the kilometres travelled during the hire.
The fee per 100km is as follows:
Hitop: Nil
2 Berth ST: NZ$4.70
4 Berth: NZ$4.70
6 Berth: NZ$4.85
We reserve the right to amend the Diesel Tax Recovery Fee upon Government intervention.
Credit Cards
We only accept Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional 2% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction.
Form of Payment
The only acceptable form of payment at Apollo¡¦s branches are by Credit card, Debit card or EFTPOS for rental charges or additional products. We only accept the following Credit Cards ¡V Visa, Mastercard, American Express and Diners Club. No cash payments will be accepted under any circumstances.
Exchange Rate / Currency Variations
All credit card transactions are conducted in New Zealand dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter¡¦s Financial Institution.
Rental Duration
The minimum rental period for all vehicles is seven days.
Between 01 September 2011 and 31 October 2011 a minimum rental period of 10 days applies. Between 15 December 2011 and 10 January 2012, a minimum rental period of 14 days applies. Minimum rental periods are subject to change during peak periods.
One Way Rentals
A one way fee rental fee of $250 is charged for rentals between the North and South Islands and vice versa, where pick up is between 1 September 2011 and 31 March 2012.
Driver's Licence and Minimum Age
A current and full motor vehicle driver¡¦s licence is required. If the driver¡¦s licence is not in the English language then an international driver¡¦s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver¡¦s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver¡¦s licence must be shown at time of pick-up when the driver is present.
Drivers must be 21 years of age or over. For drivers 75 years of age or over, a current medical certificate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.
General Equipment
Each vehicle is supplied with complimentary general equipment (such as pegs and clothes line, dustpan/brush, fire extinguisher, bucket/hose and broom
Kitchen and Personal Kits
Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels.)
Maps and Campground Guides
Each vehicle is supplied with a complimentary Road Atlas as well as campground guides.
Vehicle Consultation
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.
Apollo Welcome Pack
Each vehicle is supplied with a complimentary Apollo Pack for the first night. The pack contains matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar sachets.
L.P. Gas Refill Service Fee
The gas bottle(s) is supplied full. A service fee is payable on pick up of the vehicle:
$25 ¡V Hitop Campervan, 2 Berth S/T Camper
$35 ¡V 4 and 6 Berth Motorhomes
The gas bottle can be returned empty to Apollo at the completion of the rental. The fee applies for each part of a multiple rental.
Additional Products:
-Camp Chairs - $15 each per rental
-Camp Table - $20 per rental
-GPS - $10 per day up to a maximum of $100 per hire
-Snow Chains - $50 per rental (must be pre-booked)
-Mountain Bike (including helmet) - $6 per day up to maximum $240 (must be pre-booked. Maximum 2 bikes per vehicle, only available in 4/6 Berth).
-Heater/Fan - $15 per rental
-Baby Seats - Baby seats (must be pre-booked) suitable for children 6 months to 3 years of age can be fitted to the Motorhome Range. Cost is $20 per rental. Baby seats cannot be fitted to the Hitop or 2 Berth S/T Camper.
-Booster Seats - A booster seat (must be pre-booked) suitable for a child between 3 and 8 years of age can be supplied for the Motorhome Range. Cost is $20 each per rental. Booster seats cannot be fitted to the Hitop or 2 Berth S/T Camper.
-First Aid Kits - A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.
Multiple Rentals
Consecutive rentals can be combined to qualify for a long-term discount rate. Rentals in the United States of America, Australia and New Zealand can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.
Ferry Reservations
Ferry reservations can be difficult to manage during high season. We recommend that a reservation is made for a 7.3m vehicle on the ferry, irrespective as to the size of the motorhome reserved, to avoid complications due to possible upgrades.
Travel Restrictions
Two Wheel Drive Vehicles can only be driven on sealed/bitumen roads. The only exception to this is the loose road surface on any major ski field access roads or any recognised campground access road less than 5 Kilometres in length.
No vehicle shall be driven on Skippers Road (Queenstown), Ninety Mile Beach (Northland), Ball Hut Road (Mt. Cook), Bluff Road that runs between Kuatunu and Mataurangi and North of Colville Township (Coromandel Peninsula).
Apollo reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.
Change of Drop off Destination
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from Apollo. Subject to the change being approved, a minimum additional charge of $700 will apply.
Rental Extension
If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Apollo Reservations who will advise of the additional costs. Rental extension is subject to fleet availability. The extra cost (Gross Rate) of an extended rental must be paid by credit card over the telephone or at an Apollo Branch immediately on confirmation of the rental extension.
Failure to obtain authorisation will result in the renter being charged double the daily gross rental rate.
Repairs
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to $100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over $100, Apollo will need to be informed in advance. All vehicles are enrolled in the New Zealand Automobile Association and 24hr emergency roadside assistance is available.
Infringements and Administration Fees
Apollo reserves the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, Apollo reserves the right to charge for associated administration costs for processing the fines (irrespective of excess). An administration fee of $75 per fine will be applicable.
Change of Vehicle
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Vehicle Category Vehicles cannot be requested by make or model, only by vehicle category.
Voluntary Downgrade
Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.
Limit of Liability
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Important
We reserve the right to refuse any rental at our discretion.
Animals
No animals are permitted in our vehicles, excluding guide dogs.
Smoking
Smoking is not allowed in our vehicles.
Hot Deal Specials
Full payment required at the time of booking.
If cancelled - 100% of Net Rental
There is no refund for late pick up or early return of vehicle.
Cancellation Fees (Not Hot Deals)
If cancelled 25+ days prior to pick up and 7 days or more after the booking date - $250 cancellation fee.
If cancelled 7 to 24 days prior to pick up - 20% of Net Rental (minimum $250)
If cancelled less than 7 days prior to pick up - 50% of Net Rental (minimum $250)
If cancelled on the day of pick up or no show - 100% of Net Rental
There is no refund for late pick up or early return of vehicle.
Travel Insurance
We strongly recommend that the renter/s take out the highest level of Travel Insurance.
PROTECTION PACKAGE
Personal Injury
New Zealand legislation provides limited coverage for personal injury. Apollo strongly recommends that all people travelling in New Zealand take out their own personal travel insurance.
Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of $75 will be charged per claim.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period. Apollo reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.
Standard Liability
Apollo"s rental charge includes a Standard Liability of $7,500.
A Bond of $7,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The $7,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.
The Standard Liability can be reduced by purchasing one of the following Reduction Options:
Reduction Option 1
A Liability of $2,500 applies. This Option can be purchased by paying to Apollo $27 per day. The maximum amount payable for this Option per rental is $1,350 ¡V i.e. 50 days rental.
A Bond of $2,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The $2,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.
Reduction Option 2 (VIP Cover)
A $0 (zero) Liability applies. This Option can be purchased by paying to Apollo $44 per day. The maximum amount payable for this Option per rental is $2,200 ¡V i.e. 50 days rental.
Under this option one windscreen, two tyres and demurrage will be covered for accidental damage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the renter.
A Bond of $250 will be collected at the time of entering into the Rental Contract. This Bond is payable to Apollo by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for $250.
Bond
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.
Full Responsibility
At all times the renter is responsible for:
Damage caused where the terms of Rental Contract have been breached.
Damage caused by negligence.
Damage caused to the Vehicle in any way by part or total water submersion or salt water.
Damage caused to the Vehicle by the renter¡¦s willful conduct.
Damage caused to the Vehicle by the use of snow chains.
Damage caused due to a single vehicle roll over.
Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
Damage or loss caused to any personal belongings.
Damage caused due to use of incorrect or contaminated fuel.
Damage to the awning.
Damage to the overhead or underbody of the Vehicle except where VIP Cover has been purchased.
Rugby World Cup Conditions:
Applicable to hires with a collection date between 1 September 2011 and 31 October 2011.
-If cancelled between 149 and 91 days prior to pick up: 50% of Nett rental. ¡E If cancelled 90 days prior to pick up: 100% of Nett rental.
-Late vehicle collection or early return during the hire: No refund available. ¡E Should the customer return a vehicle early for any reason once they have commenced their hire there is no refund for unused days.
Special payment conditions applicable to hires with a collection date between 1 September 2011 and 31 October 2011. At other times normal payment conditions apply.
FIT Booking Conditions: ¡E 20% is payable at time of booking. This is non-refundable. ¡E The balance is due 150 days prior to the date of vehicle collection. If this balance is not
Paid by this time, the booking may be cancelled and a cancellation fee of 50% of the Nett rental applies.
Group Booking Conditions: Applies to groups of 5 or more vehicles travelling together. All group bookings are on request.
-20% is payable at time of booking. This is non-refundable.
-Additional 30% is required ten months prior to the travel date. This is non-refundable.
-The balance is due 150 days prior to date of vehicle collection. If this balance is not paid by this time, the booking may be cancelled and a cancellation fee of 50% of the Nett rental applies.
Cancellations for Ferry Crossings:
Payment for the ferry charges must be collected in full at time of booking.
Bookings made for ferry crossings during 1 September and 31 October will require final customer names 90 days before travel or the space will be cancelled.
Bookings made for travel during 1 September and 31 October that are cancelled or reduced in value within 28 days of travel will have a 70% cancellation penalty applied.
Rates/Terms/Conditions
Are subject to change without notice.